Postmortem -
Read details
Jun 12, 08:21 UTC
Resolved -
A fix has been applied, and the issue impacting Orchestrator workflows, Document Understanding validation experiences, and Agents jobs in Europe has been resolved.
Impact: Users may have experienced degraded performance for validation tasks started through Document Understanding APIs, delays or missing exceptions for review in the Build page, and Agents jobs stuck in a pending state.
We are continuing to monitor service health to ensure stability.
Jun 10, 17:05 UTC
Identified -
We have identified degraded performance impacting Orchestrator workflows, Document Understanding validation experiences, and Agents jobs in Europe.
Impact: Users may experience degraded performance for validation tasks started through Document Understanding APIs. Exceptions for review may also be delayed or may not appear in the Build page. Users may also see Agents jobs stuck in a pending state.
Our teams are working on mitigating the issue and assessing the broader service impact, as additional services may be affected. We will share more details as mitigation progresses.
Jun 10, 16:40 UTC
Update -
We are continuing to investigate degraded performance impacting Orchestrator workflows, Document Understanding validation experiences, and Agents jobs in Europe.
Impact: Users may experience degraded performance for validation tasks started through Document Understanding APIs. Exceptions for review may also be delayed or may not appear in the Build page. Users may also see Agents jobs stuck in a pending state.
Jun 10, 16:20 UTC
Update -
We are continuing to investigate this issue.
Jun 10, 16:18 UTC
Update -
We are continuing to investigate degraded performance impacting Orchestrator workflows and Document Understanding validation experiences in Europe.
Our teams are also assessing the broader service impact, as additional services may be affected. We will share more details as the investigation and rollback progress.
Jun 10, 15:59 UTC
Investigating -
We are investigating reports of degraded performance impacting Orchestrator workflows and Document Understanding validation experiences in Europe.
Impact: Users may experience degraded performance for validation tasks started through Document Understanding APIs. Exceptions for review may also be delayed or may not appear in the Build page.
Jun 10, 15:51 UTC