Multiple Regions - Conversational Agents - Customers will start seeing their conversations degraded in US, Europe and Singapore regions

Incident Report for UiPath

Resolved

Issue is now resolved.
Posted Apr 02, 2026 - 19:42 UTC

Monitoring

We have identified the issue to be coming from downstream services. we have mitigated the issue with downstream service and currently monitoring.
Posted Apr 02, 2026 - 19:41 UTC

Update

Some customers will start seeing their conversations degraded in US EU and Singapore regions. We are currently investigating the issue.
Posted Apr 02, 2026 - 19:08 UTC

Investigating

Some customers will start seeing their conversations degraded in US EU and Singapore regions. We are currently investigating the issue.
Posted Apr 02, 2026 - 19:07 UTC
This incident affected: European Union (Agents), United States (Agents), and Singapore (Agents).